RMA Form

MATTEC Corporation

Electronic Technology For
Improving Manufacturing Productivity

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Return Material Authorization Form

Use this page to submit an RMA Form to Mattec's Repair Department. Submit one form for each MIU that will be sent in for repair.

You will not be notified of the cost of a repair in advance unless the cost exceeds the Standard Repair Charges. The Standard Repair Charges cover most items, but do not cover circuit boards, displays, nor front panels. If a repair is not covered by your maintenance contract, please include a Purchase Order Number below.
You are not required to wait on a RMA number before sending in your repair.
Standard procedure is not to generate a RMA number until the repairs are received at Mattec.

All shipments are FOB Mattec. Return shipment charges will be added to the final bill.
If you wish to have the shipping charges applied toward your account be sure to include the account number in the problem description box.

Please ship all repairs to:
Mattec Corp
Attention: Repair department
1301 Mattec Dr.
Loveland, Ohio 45140

Standard Repair Charges are as follows:

MIU Repair	$295.00
IMAC Repair	$395.00
No Problems Detected	$100.00

Enter Your Company Information:

Company
Contact Name
Street Address
City
State/Province
Zip/Postal Code
Country
Phone
FAX
E-mail

P.O. Number
Unit's Serial Number
Shipping Method

Please provide a detailed description of the problem. Be very specific about the nature of the problem. Failure to do so may result in lengthy delays.

Please use the Submit Button below.
Do NOT print this page and include it in the repair.
Thank you.
If you need a printed version for your records, the next page is printer friendly.

All prices are subject to change without notice.

Purple MIUs
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MIU Wiring
Need information regarding MIU wiring? Click here...